At Fit Wetsuit (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fitwetsuit.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our water sports enthusiasts with premium gear and excellent service:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
  • Transaction Information: Details about products you purchase and payment methods.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site.
  • Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use your information to enhance your experience with our premium water sports gear:

  • Process and fulfill your orders for wetsuits, accessories, and other gear
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send transactional communications (order confirmations, shipping updates)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

  • Service Providers: We share data with trusted partners who assist with payment processing, shipping, and website operations, all bound by confidentiality agreements.
  • Legal Compliance: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures to protect your data:

  • Military-grade 256-bit SSL encryption for all transactions
  • Secure payment processing with no storage of full credit card details
  • Regular security audits and monitoring
  • Limited access to personal data within our organization

While we implement these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor their accounts.

5. Your Rights and Choices

As a valued member of our water sports community, you have rights regarding your data:

  • Access: Request a copy of your personal data we hold.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data, subject to legal requirements.
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Restriction: Request limitations on how we use your data.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and checkout process.
  • Performance Cookies: Help us understand how visitors use our site.
  • Marketing Cookies: Allow us to show relevant ads to water sports enthusiasts.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our products and website are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy periodically.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Email: [email protected]
Mail: Fit Wetsuit, 4812 Five Points, Baltimore, US 21202

Thank you for trusting Fit Wetsuit with your water sports adventures!